Instructions for Service Cancellation and Data Deletion – Betandeal Insights

Last updated: June 9, 2026

1. Introduction

At BETANDEAL (GGMS), we value your privacy and your control over your digital assets. If you wish to stop using the Betandeal Insights tool and disconnect your social media accounts, you may do so at any time by following the steps outlined below.

This process ensures the revocation of the permissions granted to our application and, if requested, the deletion of the statistical data collected to date.

2. Step 1: Disconnecting from the Betandeal Insights Platform

To stop the synchronization of metrics, you must manually disconnect your account from your control panel:

1. Log in to your account through the Betandeal manager.
2. Go to the "Settings" or "Connected Accounts" section.
3. Locate the Meta profile (Facebook/Instagram) that you wish to disconnect.
4. Click the "Disconnect" or "Remove Connection" button.

Once this step has been completed, the platform will stop receiving real-time updates of your metrics.

3. Step 2: Revoking Permissions in Meta (Facebook/Instagram)

To ensure that BETANDEAL no longer has technical access through the Meta API, we recommend revoking access directly from your Facebook or Instagram security settings:

1. Log in to your Facebook or Instagram account.
2. Go to Settings and Privacy > Settings.
3. Find the "Apps and Websites" section.
4. Locate the "Betandeal" application.
5. Select the "Remove" or "Revoke Access" option.

Note: This step is external to BETANDEAL and is governed by Meta's policies.

4. Step 3: Requesting Data Deletion (Right to Erasure)

Disconnecting your account does not automatically imply the deletion of historical data already stored, unless you expressly request it in accordance with Article 17 of the GDPR (Right to Erasure).

If you would like us to permanently delete all information and metrics associated with your profile from our servers, please:

• Send an email to: [email protected]
• Use the subject line: "Data Deletion Request - Betandeal Insights".
• Attach a copy of your ID card or equivalent identification document to verify your identity.

We will proceed with the deletion of your data within a maximum period of 30 days and will confirm the completion of the process through the same communication channel.

5. Data Protection Officer (DPO) Information

If you have any questions regarding this process or about how we process your information, you may contact our Data Protection Officer:

• Name: Laura Gago Domínguez
• Email: [email protected]
• Postal Address: P.º de la Castellana, 144, Chamartín, 28046 Madrid, Spain